What changes compared with an editor
An editor asks you to make layout decisions. Where the heading goes, how wide the column is, which template to start from. Those decisions are design work, and most business owners have no reason to be good at them.
A conversation asks you about the business instead. What you do, who for, where, what makes you different, what a customer needs to know before calling. Those are questions you can answer without training.
The layout still exists, and somebody still decided it. The difference is that the decision is made from a pattern that already works rather than assembled by a first-time user under time pressure.
What it is genuinely good at
Getting from nothing to a complete structured site quickly. That matters because the commonest small business website failure is not a bad site, it is a site that was never finished.
Consistency across pages. A generated set shares its heading structure, its navigation and its conventions, which is hard to maintain by hand once a site passes a handful of pages.
And the mechanical standards that a crawler or an answer engine reads. Heading order, alt attributes, page titles and descriptions can all be produced correctly by construction rather than being remembered by a person on every page.
Where it struggles
Anything only you know. Your history, your results, your credentials, the reason customers actually pick you. A tool will produce reasonable-sounding text for all of it, and reasonable-sounding is the problem.
Strong visual identity. A distinctive brand with particular typography and unusual layout is design work, and generated output tends toward clean and conventional rather than distinctive.
And judgment about what to include. A tool asked for pages produces pages. Deciding which ones deserve to exist is the part our page on planning with AI covers, and it stays with you.
What to have ready before starting
The conversation goes as well as the material you bring to it. Everything below can be gathered in an hour, and having it ready is the difference between a specific site and a generic one.
- What you do, in the words a customer would use
- The towns and counties you actually serve
- Three things customers ask before hiring anyone
- What you refuse to do, and why
- What your pricing depends on
- Photographs of real work, with permission
- Any credential, with who issued it and when
The review that has to happen
Everything generated gets read by somebody who would notice if it were wrong. That is the whole safeguard, and it is not optional however good the output looks on first reading.
The checks that matter are factual rather than stylistic. Our page on reviewing what a builder wrote sets out exactly what to look at and in what order.
Budget the time honestly. A page takes minutes to check and those minutes are the difference between a site you can stand behind and a site full of plausible statements nobody verified.
Editing afterward
A generated site is a starting point, not a finished artifact. The pages you care about most should end up substantially rewritten by you, because those are the pages carrying what makes you different.
The rest can stay close to what was produced, provided it is accurate. Educational pages explaining how something works rarely need a distinctive voice, and a clear plain version serves the reader well.
Our page on AI website copy covers where to spend that effort, and it is not spread evenly across a site.
Who it suits
Owners who know their business well and have no interest in learning a layout tool. That describes most small businesses, and it is the honest case for the approach.
It suits less well anybody who needs an unusual design, a complex application, or a site whose value is in its visual craft. Those are jobs for a designer and always have been.
And it does not suit somebody unwilling to review. The approach trades layout work for checking work. If the checking does not happen, the trade has not been made, it has only been hidden.