Why most drafts read the same
Asked to write about a trade with no further information, a tool produces the center of everything it has seen about that trade. That center is where every competitor also lands when they do the same thing.
The result is not wrong. It is unusable, because a page that could belong to any business gives a reader no reason to pick yours, and gives an answer engine no reason to prefer it as a source.
Our page on choosing sources makes the same point from the machine side. Specificity is the whole currency, and a generic draft has none of it.
What to supply before drafting
Facts, not adjectives. What you actually do on a job. What goes wrong most often. What you tell customers they should ask any provider. Which jobs you turn down and why. What your pricing depends on.
Ten minutes of dictation about how a job really runs is worth more than any brief written in marketing language. The specifics you consider boring are the ones a customer has never heard anywhere else.
Add the constraints too. What you may not claim, which words you refuse to use, what your competitors all say that you think is nonsense. Those shape a draft more usefully than a description of your tone.
What a good brief contains
The list below is the brief we would want before drafting any page for a business. Most of it can be dictated in a single sitting, and all of it is reusable across every page on the site.
- Who the page is for, described as a person with a problem
- The one question the page must answer
- Three specifics only this business would know
- What the business will not claim under any circumstances
- The words and phrases to avoid entirely
- Where the reader should go next
- Any figure that must be sourced, with its source
Editing a draft into a page
Cut the opening. Drafts almost always begin by establishing that the subject matters, which is a paragraph the reader already agreed with before arriving. The real page usually starts at the second or third paragraph.
Then hunt the generalities. Any sentence that a competitor could publish unchanged either gets a specific added to it or gets deleted. This single pass does more than every other edit combined.
Finally check the claims. Our page on human review covers what that involves. Draft copy is where unsupportable claims enter a site most easily, because they arrive already phrased confidently.
Voice, and how to keep yours
Voice is mostly vocabulary and rhythm. Give the tool a page you wrote yourself, tell it which words you use and which you never use, and the drafts move noticeably closer to sounding like you.
Short sentences and plain words are a safer default than character. A page that reads clearly and factually is never embarrassing, while an attempt at personality that misses reads worse than no attempt.
Read the final page aloud. Anything you would not say to a customer standing in front of you comes out at that point, and it is the cheapest quality check available on any piece of writing.
What not to draft
Anything asserting a fact about your business that lives outside the text. Credentials, results, testimonials, prices and warranties. Our page on what to keep off sets out the full list and the reasoning.
Case studies are the frequent casualty. A drafted case study is specific, plausible and invented, which makes it the single most dangerous page type to produce this way.
Write those sections from your records, then use a tool to tighten the wording if you want. Tightening something true is a completely different act from generating something that sounds true.
Measuring whether the copy is any good
The removal test settles most of it. Take out your business name and ask whether a competitor could publish the page. If they could, it is not finished, however well it reads.
Then check whether it answers the question in the title within the opening lines. Our page on answer-first writing covers the pattern, and drafts routinely fail it by starting with context.
Last, look at whether anything on the page would surprise a reader who already knows the trade. One genuinely useful specific is worth more than a thousand words of competent general explanation.